Implementing change within organizations often meets resistance. Employees are accustomed to existing processes and can fear the unknown. They wonder about the impact on their role and if they'll need to learn new skills. Moreover, doubts may exist about the necessity and benefits of the change. This often leads to unrest and uncertainty, complicating the implementation of changes.
Effective change management starts with clear communication. And this is exactly where information design can make a crucial contribution. For example, by using clear visual aids to explain why a change is necessary and the benefits it will bring. By making training sessions more engaging and effective, supplementing them with infographics and explanatory animations, or an interactive quiz to test knowledge afterwards. Or by gathering input from employees and involving them in workshops, supported by a live illustrator.